Read the passage and answer the questions that follow.
The supervisor would have to change his attitude towards people first. The staff under him must be perceived as human beings with feelings and needs. They are not autonomous within a complex work machinery. One of the greatest needs of today’s worker is to have a feeling that he is in control of his workplace and not vice versa. The best way is to satisfy this need as far as possible. He must feel firstly, that his work is meaningful. To do this the supervisor must delegate responsibility and give limited authority for the man to execute his job well. The subordinate must be properly trained to assume responsibility and authority. Once he is ready to assume these he can be made accountable for his job. Very often supervisors assume all responsibility and accountability for fear of losing control of the workplace. This makes workers under him pawns in a vast chess-board. Delegating accountability gives the worker a purpose in life and the need to do a job well. Most important is to sit with each worker and chalk out common objectives and agreed norms to achieve them. This gives workers a security as to what is expected of them. When he has met his objectives he certainly has a feeling of achievement. This feeling of achievement is the greatest motivator.
Q. Responsibility and accountability make a worker
(A) tense and frightened
(B) shirk his duties
(C) vulnerable before his supervisor
(D) do his job properly
The answer is: (D) do his job properly
Read: Delegating accountability gives the worker a purpose in life and the need to do a job well.
Q. Supervisors do not delegate responsibility and authority to their subordinates because
(A) final responsibility is theirs
(B) subordinates are not capable enough
(C) they can’t trust their subordinates
(D) they are apprehensive of losing their hold on the work place
The answer is: (D) they are apprehensive of losing their hold on the work place
Read: Very often supervisors assume all responsibility and accountability for fear of losing control of the workplace.
Q. Orientation of subordinates with common objectives and how to achieve them is
(A) a must
(B) not very important
(C) not necessary at all
(D) optional
The answer is: (A) a must
Read: Most important is to sit with each worker and chalk out common objectives and agreed norms to achieve them.